Great business idea, but poor leadership/management and a struggling culture. - Employee Marqeta Employee Review

- Teams are quick to blame others instead of simply acknowledging that we don't coordinate or communicate well. Some of this comes from internal rivalry and fracturing within the company, and some of this comes from unclear re-orgs which leave day-to-day accountability and responsibilities unclear. Culture has become way too catty and political for a company this small. - Several leaders (Directors/VPs/Execs) don't seem understand to understand the "tech" of being a fintech company, and don't use things like data/metrics or technical considerations to drive decisions. - Prioritization just seems to be based on which sales prospect, existing partner or bank is yelling at us the loudest for feature requests, and changes roughly every month. Executives can't even collectively come up with a handful of shared goals or objectives. - Culture has now impacted the product itself - there were several embarrasing (and foreseeable) service outages this year and product development has grinded to a slow place.