Not a tech company, as they claim - Senior Software Development Engineer MetLife Employee Review

3.0
Feb 7, 2020
Recommend
CEO approval
Business Outlook

Pros

MetLife offers great benefits for the whole family. They offer generally good insurance for low premiums. There is a good balance between life and work. There are few times where the schedule isn’t 9-5, but when there are it’s usually because of bad project planning and management. MetLife is a huge company that has been around for literally 150 years. Although the work is not always fun, there is job security and potential for long-term growth. A lot of people have been working there for well over 10-15 years.

Cons

MetLife loves to claim that they are a “tech company” to attract software engineers, but in reality they are not. Their decisions are always based on the bottom line and never on the well-being of employees. In my opinion, tech companies invest in their engineers by creating budgets for learning and development. I don’t think MetLife offers any of this, but if they do, they surely do not promote it. Tech companies also allow engineers to drive the technical direction of teams. Managers are generally non-technical with backgrounds in project management or business. Tech decisions are driven by the bottom line. Horrible Oracle and Microsoft tools are used because of long-standing relationships between them and MetLife. Finally, it is super boring to be an engineer here. Nothing you build will have much of an impact and techs that are truly challenging to build are mostly outsourced. Keep in mind that I worked in an app development team. This may not be the case for every engineer.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture that actually cares about customers and employees

Cons

Old school and Legacy environment

2.0
Mar 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, PTO, remote, some team mates are cool and super helpful. But they don’t want you being too chatty. Process process process. The pay is low for the stress is gives.

Cons

The pet department has really gone downhill ever since they implemented their “AA” system, which is just terrible to work with. You have to meet their metrics which it’s great to have QA and claim evaluations in place however, they will dock points for the most minor things, but you’ll see AA process things incorrectly, the supervisors process incorrectly, the team leads process incorrectly…. But only the adjusters will get points docked and write ups. And now they expect you to find the AA errors and send it to them, then send it back to you to correct…. But if YOU made that mistake, points docked. In the beginning, before AI, it was a really great job to have, I felt proud to come into work like I was making a difference but it turned into such a demoralizing and depressing job. They stopped treating us like humans over the past 12 months. Hearing the email and task alerts is enough to give you PTSD.

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