The McDonalds of Billing - Medical Claims Processor MicroGen DX Employee Review

1.0
Mar 27, 2022
Recommend
CEO approval
Business Outlook

Pros

1 Hour Lunch, CFO feeds you from time to time.

Cons

They will fire u for nothing. Literally brought me into the office and fired me because they have a new system and don’t need as many billers. Management does not help they will say they are “Team motivated” it’s a lie. They will tell u to communicate through chats and they will never answer your questions. U can work ur butt off and they won’t give u any recognition if management does not like you. Good luck with keeping up on how often they change policies (possibly medical fraud with all the lies u hear) 1 person says one thing and another says something else. Horrible company to work for RETENTION RATE IS HIGH! Let’s not forget the CFO is so rude she doesn’t speak or talk to anyone which is weird.

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MicroGen DX Response
4y
Thank you so much for your feedback. While we have had to restructure certain departments due to efficiencies created by new systems, we welcome any displaced team members to apply for any/all other positions available. We are also very sorry to hear about the situations you've encountered regarding communication and favoritism and would like some additional information on this. Please email us at hr@microgendx.com so we may look into this further.

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5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

wonderful boss, learned so much about microbiology, advanced my customer service skills, crm skills, communication skills

Cons

sometimes having to deal with rude people on the phone

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Company is saving patients lives and helping end infections

Cons

Insurance companies refusing to reimburse the test results in the patient having to pay.

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