Chaos - Nurse Practitioner Monogram Health Employee Review

1.0
Oct 13, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary, co-workers and patient population.

Cons

I know that current and potential patients read these reviews, so I feel compelled to state, unequivocally, that those who are providing Monogram's services care deeply for our patients. Let there be no doubt about that. My advice to any potential job seekers is to avoid this company. You will hear a lot about work/life balance and how amazing/groundbreaking this company is ad nauseam in the interminable hours of orientation. The truth of the matter is, I have never worked so many hours outside of working hours in my life. Most of my team members find themselves charting while laying in bed at night, at their children's activities and on the weekends. And the obligations continue to increase. In addition to being expected to do your regular NP duties, you will also be responsible for a significant amount of administrative work, trainings, meetings, calls, texts, constant Teams messages, chatter, RN work (because they can't keep these jobs filled either) and so on. You are expected to answer your phone from 8am to 8pm. Your manager will most likely be someone with zero healthcare experience. So be prepared to be led by someone who has no idea what patient care consists of. Their real job is metrics, and you're just another number. Beyond these challenges, there is constant chaos and ill-conceived change. You will hear about "being flexible" and "pivoting" so often it should be part of their mission statement. Huh. Maybe it is. There is another review here that mentions the whiplash of changes - and that is the perfect way to describe it. Just when you think you have your feet under you and understand the assignment....it changes again. They cannot keep NPs, RNs or physicians for long. I'm not sure what it will take for leadership to finally, finally listen to feedback from current and past employees. To conclude, there are many reasons to avoid employment with this company and very few reasons to consider it.

Explore other reviews about Monogram Health

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great support from all levels of leadership. Very competitive pay, bonus structure and benefits. Meaningful work

Cons

Changes with processes at times

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits were okay. Three telephonic days per week.

Cons

While Monogram’s mission is meaningful, there were significant challenges that impacted the ability to provide quality client care. Productivity metrics often seemed to take precedence over individualized client needs, and social workers carried extremely large caseloads of approximately 500 members while managing extensive territories. Expectations included frequent cold-calling, unannounced home visits, and maintaining a high volume of daily visits despite significant drive time and documentation requirements. Frequent operational changes and shifting expectations created inconsistency, and there were times when social workers’ clinical judgment and professional expertise did not appear to be fully trusted or valued. The combination of large caseloads, extensive travel, high productivity demands, and ongoing turnover made the role difficult to sustain long term. Greater investment in staff support, manageable caseloads, and a stronger balance between metrics and client-centered care would improve both employee satisfaction and client outcomes.

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