Love my job - Customer Service Representative Navy Exchange Employee Review

5.0
Oct 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work life balance. Best customers.

Cons

There really is no cons. Need to be a patient person when working custom service.

Explore other reviews about Navy Exchange

5.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Work Life Balance Interesting Work Travel Pension and Good benefits

Cons

Compensation quite a bit below market compared to private sector

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Not sure there are any anymore

Cons

Pay is half of what it would be in the private sector. Management will move you into a different role without your consent. They used to offer flexible telework but removed the benefit. Now teams are trying to get by while half their positions sit empty since we can’t seem to hire…because no one wants to work here

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