Low Class Employment Experience for a High-End Retailer - Assistant Service Manager Neiman Marcus Group Employee Review

The company was good Good benefits Good discounts

Bad management Micromanaging employees No training

Before it was SAKS GLOBAL, NMG was very good at identifying when things needed to change in delivering to the clients faster, more efficiently, and with the same grace and style that the brand had held for more than a century. They also understood the concept of work-life balance; they understood how to help when someone was feeling overwhelmed.

The Saks buy-out changed that, and quickly. The fact that you had to essentially interview for your position, that you had already been doing well at, was the first indication that this was not a simple acquisition to increase the portfolio. It was hostile and not well thought out on the support side. Many positions were liquidated, and the responsibilities were given to staff that were already overwhelmed. Many time these positions were removed and then they paid outside contractors three times or more to realign the positions to the 'vision of the luxury market'. This usually meant that if you had some knowledge that the position existed, that you may be given that position and your own with no support to help you learn or get up to speed.