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      NiSource

      Engaged Employer

      NiSource reviews

      I wouldn't go back - Customer Service Representative (CSR) NiSource Employee Review

      3.0
      Oct 19, 2024
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Ample PTO. Great short term disability coverage. Good pay.

      Cons

      High stress job. People scream at you daily and you are expected to tolerate it.

      Explore other reviews about NiSource

      5.0
      May 23, 2026
      Regulatory intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture and managers

      Cons

      Outdated systems and computer softwares

      3.0
      Jun 4, 2026
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Better pay than most companies in NWI

      Cons

      Leadership turnover every so many years

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