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      OneSupport

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      OneSupport reviews

      Do they really know what they're doing? - Customer Service Representative OneSupport Employee Review

      1.0
      Jan 27, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Work from home - Training team is friendly

      Cons

      It's very obvious that Training and Ops don't know what they're doing. So instead, they make us reach out to client directly to fix whatever issue we have - tools or product. And then they get back at you in a rude manner for not getting it.

      Explore other reviews about OneSupport

      5.0
      May 19, 2026
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly team environment and flexible remote work schedule

      Cons

      Training can feel overwhelming at first for new wmployees

      3.0
      May 26, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The position was remote and the hours allowed me to work at night

      Cons

      Very little room for professional development as well as salary increases.

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