Demanding culture and lack of transparency - Anonymous employee OpenTable Employee Review

2.0
May 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great passionate, and smart people - Cool company to work for with a global presence

Cons

- The company and the CEO demands 200% from everyone, openly tells us in all hands that "meeting expectations" in performance reviews is not good enough, has openly said many times "this company is not for everyone, and you're welcome to leave and that's ok" - Lack of transparency, people just disappear with no rhyme or reason - Management only looks at you if you make the most noise or talk the most in meetings, the people that actually do the work get overlooked for promotion and recognition, while others that are not directly involved are the ones that get all the credit - Got rid of random middle managers for the sake of speed and process with 0 forethought and insight into how that impacts teams - Nepotism and "hiring friends" is rampant, unqualified individuals being placed in leadership positions, resulting in headless chicken directions

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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