Culture change with turn over in management. Power plays. Low morale. High attrition. Lots of dysfunction. - Anonymous employee OpenTable Employee Review

1.0
Oct 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Central location. Product has good potential and offers a great service to restaurants and diners.

Cons

High level of turn over with good people either being pushed out or leaving. Morale is very low with farewell emails every week. Vacuum of guidance from our top executives. Dysfunction all around.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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