Polite staff but long wait times for prescriptions - Pharmacy Technician Option Care Health Employee Review

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been using this pharmacy for a few months now because it is close to my house. The staff is generally polite, and I've never had a prescription filled incorrectly. However, the experience is consistently mediocre.

Cons

Every time I drop off a paper prescription, I'm told it will be ready in 20 minutes, and it always takes about 50. The automated text alerts are also a bit of a coin toss.

Explore other reviews about Option Care Health

5.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Come a long way and workload is great and feel like you got the tools to advance

Cons

No overtime at this moment

1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The team of people I worked with.

Cons

Everything. This company is so toxic. I have PTSD from working there. We were worked to the bone. Upper management doesn't care about problems that are brought forth. When people quit, we are told to absorb their territories. When new ppl are hired, we are tasked with training them and onboarding them. They used to have a nice training program but got rid of it and the training team doesn't do anything but off load their work onto others. We were asked to wear way too many hats. I was working 12 hrs a day and on the weekends but nothing was ever good enough. Constant pressure to work in the field even when it didn't make sense. If there were no pts to see we were told to work from the lobby which was a HIPAA violation as everyone around me could see my patient list on my computer and hear me taking on the phone. There is too much pressure on numbers and zero support or help. No one held accountable for service failures either. Please seriously consider being a CTS. You will lose yourself and your life to the job.

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