Talented colleagues hindered by a declining culture - Anonymous Employee PointClickCare Employee Review

1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Talented and hardworking colleagues Strong foundation and potential if culture is addressed

Cons

Increasingly top-down, bottom-line-driven culture Compensation not aligned with market Limited recognition and support despite increased workload Retention of top talent is a challenge Declining employee morale

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PointClickCare Response
1mo
Thank you for taking the time to share your perspective and for your continued contributions. Feedback like this is valuable as we continue to enhance the overall experience across the organization. We remain committed to evolving how we support our teams and ensuring employees feel valued and connected to their impact. We encourage you to connect with our HR team or use our confidential Ethics Hotline if you’d like to share more. Thank you again for your feedback and for your continued commitment to PointClickCare.

Explore other reviews about PointClickCare

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly people and good benefits

Cons

Slow decision making and need for consensus

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PointClickCare Response
1mo
Thank you for your feedback. We appreciate you taking the time to review PointClickCare.
1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Working here was good at one point

Cons

Culture has changed drastically at the company. Leadership no longer cares about the people at the company and only focus on the finances/budgets and throwing more load onto the team members. The culture is now cold, changing fast, pushy, and it no longer reflects what we were even 2-3 years ago

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PointClickCare Response
1mo
Thank you for taking the time to share your feedback and for the many years you spent at PointClickCare. We’re disappointed to hear that your experience did not reflect the culture we strive to maintain. Feedback like this is important to us, and we remain focused on fostering a supportive environment where employees feel valued and recognized. We encourage you to reach out to our HR team or use our confidential Ethics Hotline if you'd like to share more. We appreciate you sharing your perspective and wish you all the best moving forward.
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