Smooth switch into a tech-based support role - Anonymous Predictive Sales AI Employee Review

This job has definitely improved my troubleshooting and communication skills. Every implementation comes with different requirements and technical challenges, which means there are practically unlimited opportunities for learning. Managers communicate expectations clearly, and team members work closely together instead of turning everything into a competition.

Working with non-tech clients can be challenging.

The product concept was solid and the people were competent, just stuck in a system that prevents information from moving anywhere efficiently.

- Extreme siloing across departments prevented information from flowing between teams. - Data science could not align with sales ops on basic metrics, and product had no visibility into finance tracking. - Requests to others teams often went unanswered for days or were ignored entirely. - Projects were repeatedly disrupted because teams operated on different data with no awareness of each other's work. - Duplicate work was common, with different departments unknowingly solving the same problems in isolation. - Conflicting outputs and repeated misalignment became routine and normalized over time.