I'd rather be a customer than an employee... - Human Resources RaceTrac Employee Review

2.0
May 21, 2021
Recommend
CEO approval
Business Outlook

Pros

-A great brand name to have on your resume -An environment where you'll learn a lot of skills you weren't expecting -Nice office -Most of the employees are nice, and great to work with -Good work/life balance

Cons

-Bad/low compensation, usually underpays for almost every position across the corporate workforce -Most positions do not have any kind of structured bonus or incentive plan, despite the company being very profitable and privately owned -Executive decisions are more focused on profits and revenue. Overlooks internal talent management and engagement. -Costly medical, dental, vision plans with little coverage -High turnover caused by low morale, low pay, bad management -Employees are promoted into positions where they are not qualified, causing frustration within departments -Lack of employee development for growth/promotion opportunities; no path -Inability to recognize high performers and make them feel engaged and appreciated -Job profiles/role expectations do not match actual employee responsibilities and day-to-day functions

Explore other reviews about RaceTrac

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Staff and working envioronment

Cons

None I can think of

2.0
Feb 14, 2026
Recommend
CEO approval
Business Outlook

Pros

-Industry experience -Cross-Department Networking -Close proximity to Braves Stadium and free parking -Considered a milestone or “foot-in-the-door” role, consider staying only 6months-1yr or go to Construction project management

Cons

-Special Projects was previously known for a strong, positive culture, which has steadily deteriorated due to ineffective leadership at both the departmental and executive levels. -The department is led by manager(s) who lack formal project management experience and certifications (e.g., PMP). Industry-standard project management practices are not followed, -There is a strict daily in-office requirement, pervasive micromanagement, and limited trust in employees. Favoritism is evident in management decisions. -Management prioritizes serving executive-level metrics over engaging employees, understanding their strengths, or aligning individual interests and skills to projects. -Employees are required to complete three weeks of in-store training, including third/night shifts, which can be uncomfortable and is not aligned with the role’s job description. -The interview process is excessively long and inefficient -Management demonstrates minimal accountability, with issues persisting unresolved over time. -Attendance at conferences and professional development opportunities is not encouraged broadly and is instead limited to select individuals and managers. -Leadership is effectively protected by HR, resulting in little to no meaningful organizational change despite ongoing issues. -Overall employees and stakeholders are constantly frustrated and treat everything like an urgency when not qualified to be one -Getting answers from people to move projects is challenging due to lack of resources and current employees busy with BAU work -Lots of political drama -No boundaries of receiving late night messages from management

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