Awful place to work at - Sales Associate/Cashier Reformation Employee Review

1.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

-50 to 60% discount, Volunteer time off, Cute Clothes, Name recognition

Cons

-Awful place to work at, hours given out to employees are based on sales, so if sales were low that month, expect to have less than 10 hours per week. Barely a part-time job and management is often useless and gives most of the work to sales associates while they are salaried. -Clothing is cheap and you are often getting worn and returned clothing as they are "sustainable" - Poor management and lack of work/life balance during peak times of sales, lack of incentives as stores are given unattainable sales goals. -Rude and entitled customers who are awkward and post very rude reviews but appear nice in person. - Flawed business model as it is too tech-based and does not work well during busy store hours. -Too many collabs for clothes to be truly sustainable, a lot of materials are used to ship things out. -Lack of promotion from within, they somehow find the worst outside hires every time. The work environment is not diverse, and it's obvious with comments made by management. -Lack of training of employees, which impacts how they treat customers.

Explore other reviews about Reformation

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved the manager that I was working with

Cons

No cons I can think of, it was great

3.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Eco friendly methods Fashion ethics and sustainability education More transparency than the average fast fashion brand Clothing discount and try on’s for new incoming clothing Fun styles to work with Camaraderie amongst coworkers Caring managers that work hard too Tech based work environment is very interesting and mostly very helpful/efficient Beautiful aesthetic of the stores Fun events The set up used allowed for the sales floor to remain relatively neat since most clothes were in stock room only for employees to touch and send to fitting rooms which helps sales associates to focus on helping and styling customers

Cons

Pay is not enough. CEO needs to listen and 100% meet the news of all stores especially the biggest ones (please speak directly to sales associates too. Not just the managers). Company needs to further improve on being more eco friendly especially when handling waste in store. Company needs to be faster in addressing repairs in store. Company needs to provide higher quality headsets for the walkie talkies/radios. Company needs a better way to streamline clothing to the fitting rooms. Customers complain very often and puts stress on both the clients and the sales associates who are doing their best. Company needs to stop making too many new clothes in a short amount of time and needs to improve the quality of the construction of garments in general.

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