Good pay, excellent discounts, nice environment. - Massage Therapist Ritz-Carlton Employee Review

4.0
Sep 9, 2010
Recommend
CEO approval
Business Outlook

Pros

The hotel discounts are awesome! $50 rooms at Ritz-Carlton and even cheaper at Marriott. Very wonderful work environment in the spa at the beach resort. Friendly co-workers. High prestige customers.

Cons

Lousy food in the employee cafeteria Management overly critical and low on communication skills Sometimes snobby guests can be rude

Explore other reviews about Ritz-Carlton

5.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

- good environment - good service charge

Cons

they change managers so quick

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hotel Benefits would convenient at times

Cons

Horrible to work at the Ritz Carlton Boston. I was terminated because someone decided to report me they I was nodding off briefly in the office. They first suspended me with a notice explaining my suspension and then they terminated me with a different notice with the summary of that notice not matching up with the suspension notice. Human Resources lied to me and told me that the reason they found out I nodded off was because they were reviewing footage for something and just happened to come across me on camera which does not add up to the two statements I received. Cafeteria food was terrible. You would think a five star hotel would cook better food. Sometimes the food was burnt and did not taste good at all!!!

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