Pros
The work environment at Rock Valley College amongst coworkers is definitely 10/10!!! I've been here for 3 years so far and I have never had a problem with my coworkers. When I receive callers, they are very courteous and friendly, sometimes you can get caught into a conversation with callers. Never have I experienced being yelled at or harrassed for doing my job
Cons
The HR (Human Resources) side of Rock Valley College is truly the dark side of this place. I was put in a situation where our department was being "restructured" (sidenote: we're still doing the same job, new title). And I basically was going to be changed into a new title with no salary change due to ICCB classifcation, all colleges have this HORRIBLE ICCB system that they must follow and it truly makes your job 10x harder if you wanted a raise/compensation for doing the job. Another con is they WILL low ball your pay. I had to unionize in order to get the pay I deserve.