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Rocket Software

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Empathy, Humanity, Trust & Love - Senior Customer Success Manager Rocket Software Employee Review

5.0
Apr 9, 2025
Recommend
CEO approval
Business Outlook

Pros

This company lives buy its 4 rules, Empathy, Humanity, Trust and Love, and honestly when I first started here, and hearing these words, I thought they were all brainwashed, but when I started seeing what they actually mean, both being used with customers as well as colleagues, it becomes clear they do believe in them, and it really shows, and it quickly spreads to others who join, either by employment, or other business partnering transactions.

Cons

initial onboarding for newer departments could be better with more training/ one on ones.

Explore other reviews about Rocket Software

5.0
May 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for! Truly live their values.

Cons

No cons! Love working here.

4.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Leadership team is transparent and approachable. Not several layers of management. Remote-first work environment. Colleagues are respectful and friendly.

Cons

Because there are not a lot of layers of management, growth opportunity is limited.

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