Front End Account Manager - Chrysler Capital Early Stage Santander Employee Review

5.0
Aug 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Santander offers good money and formal classroom training for their entry level Front End Account Manager position. Yes, it is collections, but these front end accounts are only 30 days are less past due. It's more like a cashier position meaning easy collections. Another thing I like about Santander is they are willing to give most people a chance, the young, the old, the blind, those in need of a second chance. they give excellent training so you can succeed. The hire and promote from within. I started as an Insurance Clerk and ended as a collector on Chrysler Capital Early Stage. They don't hold back on the money, in addition to an hourly rate there is a bonus structure.

Cons

The hours are not 9-5. There will be some saturdays. There will be some late night shifts. (1:00pm to 10:00 pm.)

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Santander Response
7y
Thank you for your positive review. We are glad you had a good work experience with us and we hope to continue to make Santander Consumer USA a great place to work.

Explore other reviews about Santander

5.0
Mar 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Bonus based on performance. The company always put on events for the employees. Great work environment

Cons

Work long days. And sometimes weekends. Not much room for growth

4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

Cons

Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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