One of the only big tech companies still standing up for culture - Sr. Manager, Operations ServiceNow Employee Review

5.0
Feb 18, 2026
Recommend
CEO approval
Business Outlook

Pros

It's been over a decade since I've felt this valued and supported. The tech industry's culture has been in severe decline - with former bastions like Google & Meta seemingly giving up on employee well-being and inclusion. ServiceNow has not abandoned employee experience.

Cons

I suspect mileage may vary per department and your experience will always be quite dictated by the quality of your manager

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Free snacks Leadership opportunities Stable work given current ai market You can get challenging engaging work but it comes at the cost of putting in extra hours Smart and helpful people work here

Cons

Work can a bit boring if not on something cutting edge Dev experience is pretty bad, moving xml files around that contain the actual code, proprietary low/no code platform to build products Full of Indians, diversity is a joke in engineering. It feels like a cost cutting measure more than anything else tbh Very much a checkbox mentality when building products instead of long term thinking with quality and usability Doubts about upper leaderships navigation during rise of ai Pay is nothing near what it should be, especially after stock dropped almost 40% yoy Certain internal processes are difficult for no other reason than we made them like that, lots of reaching out to people for rqts, signoffs, adjustments etc

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