Pros
None. I have nothing good to say.
Cons
1) rude and smart communication, unprovoked 2) the benefits are terrible - they’re expensive for one, there’s no sick leave, you get 15 days a year of PTO and if you run out of PTO you have to wait until the following year. There’s no parental leave, paid or otherwise. If you ever need to work from home for any reason the request will be denied, even though you work for south college *online* and don’t need to be in the office to do your job. 3) if you stand up for yourself, you will be harassed and retaliated against 4) the handling of Covid was abominable. Made us return to the office as cases of flu and Covid continued to spike, and when people got sick in the office, still did not send everyone home. They would send a department home for a week, as if we all didn’t work in the same building and use the same bathrooms and break rooms. The mask mandate was dropped a year ago and the Covid policy changed to, if you catch Covid without vaccination you have to use PTO or take unpaid leave if you’re out of PTO, and even if you’re vaccinated, your request has to be approved through upper management. Also, you can be written up for the unpaid leave you were forced to take. 5) turnover is high 6) they do not care about students or workers. They care about their bottom line. 7) we are expected to harass students by calling them multiple times on the phone even though it’s the 21st century and most students prefer to talk via text or email. 8) The annual “raises” are abysmal, and we are not paid enough for the work load we’re expected to handle 9) there is no diversity in upper management and barely any amongst co-workers 10) the training is nonexistent. You will essentially be teaching yourself for the most part and then they throw you to the wolves 11) you are held responsible for students that stay or leave 12) the business model and practices are outdated and out of touch with students and workers which impacts work culture. 13) with a 9-6 schedule, work on Saturdays, and no option to work from home, there is no work life balance. The campus was moved during the first year of the pandemic to a location that requires you to pay a toll for everyone who doesn’t live in Cranberry, PA, or travel 45-60 minutes to get there. The former campus president lives there, but he no longer works for the college but everyone else must still pay 200 a month in tolls or suffer through that long commute. I have to get up 2.5 hours before my shift just to make it on time. 14) There are little to no opportunities for growth here, especially if you’re not a part of the good ole boys crew.
