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      Southwest Airlines

      Engaged Employer

      Southwest Airlines reviews

      Great place going through some changes - Anonymous employee Southwest Airlines Employee Review

      5.0
      Feb 3, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      SWA is a classic for everyone working there--the culture is strong and the people stand for something great. It's definitely experiencing growing pains as management attempts to be bigger and better, and I find myself missing the old days here. But overall, I'm lucky to have the job I do, and I'm grateful for being a part of something bigger! In the world of massive, unfeeling corporations, I do think SWA tries to stay true to their roots.

      Cons

      Iffy management decisions, long hours

      avatar
      Southwest Airlines Response
      3mo
      As you can attest in your 10 year tenue, Southwest is currently embracing the biggest transformation in our history—from the products we offer, how we serve our Customers’ needs, the technology supporting our operation, and even the ways our Teams work. Change can take time, and not everyone will agree with it, but we’re striving to set Southwest up for long-term success. We appreciate your contributions and work each day that’s moving us forward, and for all you do to keep our Culture and care for one another strong!

      Explore other reviews about Southwest Airlines

      5.0
      May 29, 2026
      Flight attendant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and company work perks outside of insurance

      Cons

      Can sometimes be long hours due to scheduling conflicts

      5.0
      May 23, 2026
      Ramp
      Recommend
      CEO approval
      Business Outlook

      Pros

      As flexible as you could ever dream, tons of paid down time, great if you are active and like to move. Planes are cool. Free flights are sweet.

      Cons

      Compared to other major airlines, every system is outdated. Bidding, shift trading, OT sign ups, even the Transfer Run system is like in the 2000s. No limit on hours you can work, which is a pro until they mando you off of a 24 hour shift. Standby flying is lacking compared to other airlines, if only because of a lack of international routes, remember Southwest is domestic only while United is basically global.

      avatar
      Southwest Airlines Response
      3d
      Thank you for sharing your experience and for the work you do on the Ramp in Denver. We’re glad to hear you value the flexibility, downtime, and travel privileges! ✈️ We also appreciate your feedback on systems, scheduling, and workload. Supporting a safe and reliable operation is always our top priority. At the same time, we value input like yours on the tools and processes that directly impact our Teams, as strengthening these ultimately helps better support our operation. Thank you again for taking the time to share your perspective—feedback like yours helps us focus on where we can improve.
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