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      Southwest Airlines

      Engaged Employer

      Southwest Airlines reviews

      Excellent work environment, salary and benefits - Operations Agent Southwest Airlines Employee Review

      5.0
      Oct 6, 2013
      Operations agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Share a wonderful bond with your co-workers -Salary and benefits are among the best in the airline industry -Free travel on southwest and huge discounts on other airlines -company culture that has been legendary in the airline industry

      Cons

      -long hours, tough schedule for the first couple of 5-7 years. -Relationship between the frontline and executive employees have dropped dramatically since the air tran buyout.

      Explore other reviews about Southwest Airlines

      5.0
      Apr 24, 2026
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, uplifting pax with positive vibes. Supportive to cohearts

      Cons

      Nothing to complain about company

      5.0
      May 23, 2026
      Ramp
      Recommend
      CEO approval
      Business Outlook

      Pros

      As flexible as you could ever dream, tons of paid down time, great if you are active and like to move. Planes are cool. Free flights are sweet.

      Cons

      Compared to other major airlines, every system is outdated. Bidding, shift trading, OT sign ups, even the Transfer Run system is like in the 2000s. No limit on hours you can work, which is a pro until they mando you off of a 24 hour shift. Standby flying is lacking compared to other airlines, if only because of a lack of international routes, remember Southwest is domestic only while United is basically global.

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      Southwest Airlines Response
      5d
      Thank you for sharing your experience and for the work you do on the Ramp in Denver. We’re glad to hear you value the flexibility, downtime, and travel privileges! ✈️ We also appreciate your feedback on systems, scheduling, and workload. Supporting a safe and reliable operation is always our top priority. At the same time, we value input like yours on the tools and processes that directly impact our Teams, as strengthening these ultimately helps better support our operation. Thank you again for taking the time to share your perspective—feedback like yours helps us focus on where we can improve.
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