Southwest is an amazing place to work. - Flight Attendant Southwest Airlines Employee Review

4.0
Sep 17, 2010
Recommend
CEO approval
Business Outlook

Pros

The company was founded on the principle that in order to succeed you need to treat your co-workers as well as your customers. This had led to industry leading salaries, benefits and a fabulous place to work.

Cons

As any company that grows quickly you must try harder to make your employees feel like more than a number. Not an easy task but they are doing a great job!

Explore other reviews about Southwest Airlines

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and company work perks outside of insurance

Cons

Can sometimes be long hours due to scheduling conflicts

5.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

As flexible as you could ever dream, tons of paid down time, great if you are active and like to move. Planes are cool. Free flights are sweet.

Cons

Compared to other major airlines, every system is outdated. Bidding, shift trading, OT sign ups, even the Transfer Run system is like in the 2000s. No limit on hours you can work, which is a pro until they mando you off of a 24 hour shift. Standby flying is lacking compared to other airlines, if only because of a lack of international routes, remember Southwest is domestic only while United is basically global.

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Southwest Airlines Response
4d
Thank you for sharing your experience and for the work you do on the Ramp in Denver. We’re glad to hear you value the flexibility, downtime, and travel privileges! ✈️ We also appreciate your feedback on systems, scheduling, and workload. Supporting a safe and reliable operation is always our top priority. At the same time, we value input like yours on the tools and processes that directly impact our Teams, as strengthening these ultimately helps better support our operation. Thank you again for taking the time to share your perspective—feedback like yours helps us focus on where we can improve.
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