Not a Good Place to Work. - Senior Account Manager Sunbit Employee Review

1.0
Feb 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Pays well and good product

Cons

No standards of performance. Witnessed a good performing account manager be terminated for political reasons. Witnessed Senior Leadership set up two people to fail and then terminated while they were on the road working. The leadership is unresponsive and treats everyone as a data point, nothing more and nothing less. Over all it is poorly miss managed by certain members of leadership.

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Sunbit Response
3y
Thank you for sharing your thoughts. Please know that we want everyone to have a positive experience working at Sunbit, and that we welcome your feedback.

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5.0
Apr 11, 2026
Recommend
CEO approval
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Pros

They invest in people If you invest in yourself every day they will 2x-5x invest in you

Cons

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1.0
Jun 3, 2026
Recommend
CEO approval
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Pros

- not stressful if you are used to a call center setting - mindless work

Cons

- Management is not consistent across the board. - Male management hugging female co-workers on the floor - Supervisors not providing feedback - no consistent training; 2 different teams could be be doing different work flows. - degrading way that leads speak with agents on the floor and get no consequences - training materials outdated and has inaccurate information that can harm the business - depending on the lead that you speak with you get different information - leads and supervisors can disappear off the floor and you could be waiting minutes; 5 to 10 to get an answer for a customer waiting on the phone.

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