I was harassed and they didn't fire him so I quit. - Senior Software Engineer/Tech Lead Sweetwater Employee Review

1.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Any pros aren't relevant anymore.

Cons

I’m not going to dive into any technical/worklife/process issues because frankly all of that pales in comparison to why I quit. I quit because despite their claims, Sweetwater does NOT have a zero tolerance policy towards harassment and discrimination and I’m proof of that. The following, up until I quit, took place over the course of about half a year. A coworker was harassing me, manipulating, and in general being extremely unprofessional. After a month or so I reported him (which honestly I didn’t even feel safe to do) and all HR did from my perspective was give him a slap on the wrist. He still worked there and there was no prevention of interactions at work so thank you for putting me in that situation. Things kept escalating, I stopped reporting because I no longer trusted HR, and eventually I reported more and interactions were finally prevented which left me wondering what it actually takes to get fired around here. He also tried to harm my reputation/credibility with lies so I decided to give HR a mountain of evidence against him just in case they didn’t believe me. Yet again, no hard consequences from my perspective, just words. So I quit because I’m not going to work for a company that keeps men like that around. A handful of months later, lo and behold, he was having issues with another woman! So what exactly did keeping him around get you? You lost a major asset (me) and you enabled him to have issues with another woman! I’m beyond words. That time-period was hell for me as I can only assume it was for the other woman. You'll never understand how hopeless and alone I felt. That’s on every single person involved in the situation who had the power to make a difference and didn’t. I’m sure Sweetwater will reply to this trying to save face but I really don’t need to be any more gaslit than I already was. Now is the time to listen, reflect, and ensure that this never happens again.

avatar
Sweetwater Response
2y
Thank you for sharing your experience. Given the amount of detail you've included here, I'm aware of your specific situation. While I obviously won't go into sensitive and confidential details on a public forum, I am confident that our HR team met with you at length to discuss your concerns and to handle this situation in the most appropriate way and with a deep concern for your wellbeing. Our HR team members care about our people here at Sweetwater and are regularly put into situations of having to navigate relational dynamics that oftentimes have complexity that can't be fully unpacked via a Glassdoor review. They are human beings with big hearts who take their work very seriously and spend hours upon hours working to shape the best working environment possible - and at the very top of the list is a commitment to caring for their coworkers. These individuals would be heartbroken to know that you were anything less than satisfied with how they handled your concerns given the amount of time they worked with you on it and the steps that were taken. It's never about saving face for these team members - it's only about doing the right thing to care for people well. However, I understand and respect that you have a different perspective about the solutions that were provided and the level of care you received - and we'll take your feedback into account. If you'd ever like to share in even more detail with me or another member of the team, we'd be happy to discuss further with you. I wish you nothing but the very best going forward. - Jeff Ostermann, Chief People & Culture Officer

Explore other reviews about Sweetwater

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Sweetwater is a company that empowers its employees, provides the best training in the industry and encourages everyone to be the best at what they do. Tons of resources are available for personal and professional growth and beyond the largest music store in the country, the arcade, the slide, the theaters and entertainment aspects, there is a doctor on site at the Fort Wayne Campus, a 24 gym, regular workshops, training and an environment that will encourage you to do and be better than you were yesterday.

Cons

The number of roles and Sweetwater grows continuously and while you are given a great deal of autonomy, particularly in Sales, you are expected to work and produce results (this is a con, though, really...?). The compensation is the best in the industry but can be demanding. Not taking advantage of the resources that Sweetwater provides (gym, doctor, entertainment) can lead to frustration. In my first week in my role as Sales Engineer, I was told that 'Sweetwater is not a job you dabble at...' and I could not agree more. Sure, you 'can' dabble at it, not push yourself to try your best, give your all and get out of your comfort zone but such behavior is a recipe for burnout. If you are not a driven and self-motivated individual who can express ideas, manage multiple personality types, objectively recognize areas in yourself that need improvement and implement continuous change, Sweetwater (particularly Sales) may not be the best fit.

4.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

If sales and music are your drives, Sweetwater is as good as it gets. Management in my experience has been very supportive and development-oriented, creating a positive culture around the company. They have a fantastic training program (albeit intense) that trains on both products and sales methods, so even if you're lacking experience in a given category there's plenty of coaching and training to get you ready for the role. Over time, the position can also be quite lucrative which compliments Fort Wayne's low cost of living well. They also offer relocation assistance since all positions are on-site, and a great benefits package. I've been fortunate to become great friends with many of my coworkers and honestly some days don't even feel like work. Ultimately, with this job you get what you put in, and making a solid living to geek out over music gear all day is a pretty sweet gig.

Cons

The job is very demanding - it's a fully commission sales job that revolves around constant customer outreach via call, text, and email. This means starting out is tough financially, and days are usually long. Try to have a savings cushion before you start, especially if you're moving from another city/state. You also work nights, holidays, and rotate through weekend shifts which won't be new for those who have worked retail before, but it's still a tough adjustment. Starting out I struggled from a social aspect as well. Fort Wayne is a cool city, but it's no LA, NY, or Chicago. Long hours at work make going out and making friends or getting involved in community groups/organizations difficult.

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