Stable pay and hours, but bureaucratic culture stifles personal growth - Technical Support Specialist TELUS Employee Review

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Stable pay, reasonable hours, decent vacation. I'm told career options are good, but that heavily depends on what part of the company you're in and who you know. Buisnes isn't going anywhere.

Cons

The definition of a bureaucratic hellscape. Need something? Be prepared to talk to someone who knows someone who can email someone who *might* be able to tell you who to make an appointment with. Didn't think it was possible for an orgnization to be this top heavy and remain (technically) functional. The corporate culture is borderline saterial and everyone seems to have swallowed the bait years ago.

Explore other reviews about TELUS

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

4.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Generally great overall. Workload was strange

Cons

Workload was confusingly communicated I guess

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