Supportive culture with room for improved compensation - Senior Manager, Talent Attraction TTEC Employee Review

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture with supportive leaders who genuinely value employee growth and well-being. The open-door policy encourages collaboration and transparency, while the flexible work setup and strong focus on work-life balance create a positive and sustainable work environment. TTEC also provides meaningful opportunities for career growth within an inclusive and people-centered culture.

Cons

Compensation for some business support roles could be more competitive and aligned with market standards. There’s also an opportunity to further invest in employee development through more collaborative training initiatives, such as external seminars and leadership programs, to help employees expand their skills, networks, and industry connections.

Explore other reviews about TTEC

5.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and good hours.

Cons

Back to back calls but is manageable.

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with us as a Customer Service Agent. We’re glad to hear you had a positive experience overall and appreciated the good hours and manageable call flow. We also appreciate your note regarding back-to-back calls, and we recognize the importance of maintaining a sustainable workload. We wish you all the best in your future endeavors and continued success in your career.
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Worked at home. All equipment was sent to me. Awesome managers and employees.

Cons

Computer messed up a lot. I had to call IT to fix it a lot. Had to meet your goal every month or you would get wrote up.

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