Seems good at first until they reveal their horns, and I don't mean a bulls - Food Server Texas Roadhouse Employee Review

2.0
Aug 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Stays very busy so you're never worried about not having business as a server. People are trained to run anyone's food or drinks if it's ready so you don't have to worry about being behind when it gets packed.

Cons

Management is thick with favoritism. They fake transparency only to let some people do what they want while others are written up for the same thing. If someone makes a mistake they brand them with unproven reasons to fire them, or they use them as an "example" to others to showcase authority. People are spoken to face-to-face that they're replaceable and are, more or less, not appreciated and don't care for ground floor employees. They boast their high rate of business as making the most money you'd ever make in any comparable business, but with their 3 table minimum rule for servers you don't make any more than other serving positions at thriving neighboring restaurants. Most servers lose money at a higher rate there than other businesses since they have no gratuity option for large parties, and in combination with 3 table sections many servers make no money on various nights after automated tipout and a large party taking up their small section most of their shift.

Explore other reviews about Texas Roadhouse

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

The entire crew is very friendly, and leadership is accommodating

Cons

You can sometimes encounter rude guests

1.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

"Good" money is the only pro

Cons

PLENTY of cons here. This location is extremely toxic. The veteran servers have nasty, condescending attitudes toward anyone new and treat you like garbage unless you've been there for a long time or they already know you. Management is just as bad,blatant favoritism toward long-timers while new hires get constantly micromanaged, harassed over small mistakes, and held to unrealistic timing standards. Multiple people hired around the same time as me already quit because of how poorly they were treated. The whole environment is cliquey and unwelcoming. If you're new, they will make your life miserable. Stay far away.

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