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The Jackson Laboratory

Engaged Employer

No Leadership, Low Employee Morale, Excessive Hours, No Room for growth - Anonymous The Jackson Laboratory Employee Review

1.0
Feb 19, 2015
Recommend
CEO approval
Business Outlook

Pros

A new building, however offices are small, labs are limited

Cons

The company has very low employee morale, inexperienced micro managers, and inexperienced employees. The HR is very unorganized and desperate to hire due to very high employee turn over. Employees work long hours and the atmosphere is constantly negative. They frown upon vacation time or days off, very little room for growth, and most positions require a 24-7 availability, which they are not upfront about in the beginning- Experience might be different in Bar Harbor but CT location is known to be miserable

Explore other reviews about The Jackson Laboratory

5.0
Sep 15, 2025
Recommend
CEO approval
Business Outlook

Pros

flexibility and opportunity . decent compensation

Cons

could not find one. everything is nice

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The Jackson Laboratory Response
8mo
Thank you for sharing your experience with us! We are so glad to hear that you appreciate the flexibility and opportunities offered at JAX. It's wonderful to hear you have found the right fit as part of the JAX team--your positivity and contributions are essential and greatly appreciated. Thanks again for your feedback--it means a lot to us!
2.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the projects represent truly frontier science, and the promise of contributing to such innovative research is highly alluring. Additionally, the benefits package is strong, featuring a competitive 403(b) match along with generous allocations for PTO and sick leave.

Cons

While the pay is sufficient, it lags behind industry standards. Despite its non-academic setting, a massive portion of the operational focus revolves around securing grants, bringing all the administrative friction that entails. ​My primary concern stems from the workplace culture at the regional site level. In my view, structural dynamics—including the vulnerability of staff on visa sponsorships—can incentivize an environment of appeasing faculty rather than fostering open, objective scientific debate. On multiple occasions, I felt that my professional input and technical feedback regarding operational protocols were not given serious consideration. This ultimately manifested as failing instrumentation and costly repeats of experiments. These systemic roadblocks limited my scientific output and stifled my professional growth, making the environment poor for long-term career advancement. Expected to contribute to or write multiple papers a year with team members who were unwilling to collaborate or be responsible for their low quality work. It feels like a roll of the dice whether you land in a highly collaborative lab group or a deeply frustrating one. I was consistently working harder and longer than similarly ranked lab members but receiving little to no appreciation, pay, or credit for this effort. This was one element of many in a work culture plagued by favoritism and personal comments that ultimately drove me to leave for a more supportive workplace. While my experience was mainly due to a single PI who is a known problem at JAX, yet still employed, it was not isolated to just them.

1
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The Jackson Laboratory Response
1w
Thank you for sharing your experience with us. We are committed to fostering an environment where employees feel supported, valued, and able to contribute openly and we’re sorry to learn that your experience did not meet expectations. We recognize that experiences can vary and are continuously working to strengthen consistency, accountability, and an inclusive workplace culture across the organization. We appreciate your feedback and wish you the best in your future endeavors.
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