Disappointing at best - Anonymous employee Toptal Employee Review

2.0
Jul 19, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work remotely, decent pay, pleasant colleagues

Cons

Team morale is low. At first glance, it appears to not be a situation of micromanaging, but it turns out, Toptal has just figured out a way to automate the micromanaging process. If you're an independent worker/thinker, you'll quickly see how their system will dictate your day without any one individual needing to say a word to you. You'll be at the mercy of their automated systems. Also, the calls with the CEO are incredibly disappointing. What is meant to be an open door/open forum call, is really an opportunity for upper management to defend any and every thing that you may or may not have a problem with. This same attitude trickles down to middle management. Suggestions and constructive criticism are met with apprehension and suggestions for you to change your attitude rather than actually considered as something constructive for the company to look into. Additionally, don't be fooled by the allure of remote work. There is little to no work/life balance in many departments. You're expected to be attached to your phone, tablet, computer almost at all times.

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5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Excellent Pricing 2. Geneue Big and Global Clients 3. Pricing at your Choice 4. Top Class Payment System 5. Job Matcher who listen to you when and where required. 6. Always Real Job not a Job where person working as Freelancer to some international client and post job which you do during your parttime.

Cons

I don't find any Cons for TopTal Freelancer Platform

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Toptal Response
6d
Thank you for your positive feedback. We appreciate you taking the time to share your experience.
1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Toptal employs dozens of intelligent, hard-working individuals. There have been some legitimate operational improvements made over the last few quarters.

Cons

This review is submitted in good faith and reflects my honest perspective and individual observations as a former employee. It is intended for informational purposes and should be viewed as an expression of opinion protected by law. Leadership in the SMB segment lacks the sales-specific experience necessary to lead a high-performing org. Currently led by those with Operations backgrounds, the department lacks the sales coaching, training, and strategic direction that a seasoned CRO or Sales VP would provide. Career advancement is virtually non-existent for SMB reps, regardless of performance. Furthermore, compensation is stagnating; management has stated that raises are withheld due to "uncapped commissions," yet they have simultaneously replaced revenue-sharing on Professional Services deals with smaller spot bonuses. This actively disincentivizes reps from pursuing high-revenue deals. Communication is also a missed opportunity. Beyond automated jokes in Slack channels and a brief quarterly All-Hands, there is very little meaningful interaction or recognition of the reps' achievements from senior leadership.

3
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