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Universal Orlando Resort

Part of NBCUniversal

Is this your company?

Stay Far Away - Senior Manager Universal Orlando Resort Employee Review

1.0
Jan 24, 2019
Recommend
CEO approval
Business Outlook

Pros

Front of the house treats their people way better than back of the house. Overall love the company as a whole but the IT & Marketing organizations are an absolute mess.

Cons

IT & Business Management is terrible culture. Too many people from Disney trying to turn Universal into Disney. What ever happen to Universally Unique? Poor processes, keeps changing paths without utilizing facts to make decisions. Too many emotionally based decisions. Has become such a micro-managed organization with ridiculous rules that promote an unbearable culture to work effectively. Has become a "bulling" organization that doesn't value input from those performing the work.

Explore other reviews about Universal Orlando Resort

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, fun work environment

Cons

Long hours in hot sun

4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Training was thorough and even after training you're usually always around people that can help and answer questions for you. Benefits weren't too bad Positions are based on a rotation system so they do a good job at making sure everyone gets at least one break per shift.

Cons

Developing can be really competitive If you start out as part time and are looking to go full time there is usually a list, there's no telling when you'll get the position, they full time spots as needed going down the names on the list. Management teams are a hit or miss depending on the attraction

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