Great mission undermined by Toxic Culture and Distrust. RUN!!! - Donor Recruitment Representative Vitalant Employee Review

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Mission if the Leadership followed it.

Cons

Everything else. Donor Services Management cannot be trusted. Donor Recruitment leaders do not understand the job. Chicago leadership is openly biased. Its only a matter of time before everything is on the for profit side. Nobody cares about the employees. Even some employees don't care about how they are treated by leadership. This is a VERY TOXIC CULTURE.

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5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun team to work with

Cons

None at this time, thanks

1.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay was nice and some of the coworkers were great to work with.

Cons

It’s a for profit company hiding behind a non profit mask. They don’t care about their employees or the patients they’re supposed to care for. The coworkers I worked with directly in my lab were amazing, but the people in the reference lab were extremely rude. Heaven forbid you call the reference lab on a Saturday and the on call tech has to come in to work on a stat sample. You instantly become their verbal punching bag, especially if you interrupted their grocery shopping. Policies change randomly and nobody bothers communicating anything properly. We used to get 5.25 hours of PTO every two weeks, then they changed it to 3 hours of PTO. If 1st shift is short staffed, they constantly pull people from 2nd and 3rd shift, leaving those shifts short too. But when 2nd or 3rd shift is struggling, nobody from 1st shift ever stays to help. People also get fired out of nowhere, then they turn around and hire less qualified friends and family members to work in the lab. They’ll fire someone with degree in medical laboratory science and who has been there for 3 years claiming they “don’t meet minimum requirements,” then hire the director’s friend with a computer science degree a week later.

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Vitalant Response
1w
Thank you for sharing your feedback and for your years of service supporting our mission. We’re glad to hear you had positive experiences with some of your coworkers and found the work meaningful. We recognize the importance of strong communication, consistent leadership support, and a respectful work environment across all teams and shifts. Feedback like yours helps provide insight into areas where we can continue improving the employee experience. We encourage employees to raise concerns directly with leadership or HR so they can be appropriately reviewed and addressed. We wish you the best in your future endeavors.
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