Very Difficult Leadership & Management - Anonymous employee WHOOP Employee Review

1.0
Sep 27, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice office space Good snacks and drinks

Cons

I've worked with plenty of leadership teams before and this team was by far the worst experience. It's very hard to voice your opinion and have it heard and recognized unless you're on the "inside" or in the "old boys club." This is not a culture that is motivating or empowering. There have been very quick hiring and firing in the past so there is an underlying tone of uneasiness in the culture. From the outside, the appearance of culture looked friendly and welcoming, but after being in it, I found it to be very different than the external appearance. It's quite draining! Finally, the communication is not transparent (like any startup) but this is more apparent. It's a small company and communication should not be something hard; however, it is! More times than not, the CEO or anyone else on the leadership team will make a decision without consulting anyone and totally derail the team in a different direction without any notice. This creates a lack of trust and incredible frustration on almost every project. (Heads up - the CEO makes rash decisions).

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WHOOP Response
7y
Dear Reviewer, Thank you for providing this feedback, WHOOP values Glassdoor as an open feedback forum. As a fast growing startup, we strive to maintain open communication across all employees. We greatly value transparency, however we cannot have town hall meetings for all company decisions. We look towards managers from every department across the company to represent the perspective of their team in these situations. Our Friday team lunch also provides an open forum for all employees to ask management any questions, in advance anonymously via email, or on the spot. In regards to firing decisions, a departure may sometimes seem abrupt to co-workers but in most performance related cases, WHOOP provides confidential performance improvement plans for employees deemed under performing, prior to making the decision to part ways. WHOOP

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Cons

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2.0
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Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

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