Caring, Dedicated People - Senior Guest Experience Manager Walt Disney Company Employee Review

Fantastic benefits and room to grow

Hours can suck, and some guests can be miserable

Unless you’re a completely shameless brown-noser who has at least two brain cells to rub together and a shred of scruples, you’ll eventually be put into the catapult and launched out of the Tragic Kingdom, freeing you from your waking Hell of a job.

Disney management has long been stacked with people who specialize in bootlicking but have no real aptitude in anything else. So anyone who 1) points out that their ideas are absolutely terrible and destined to lose millions (or billions) of dollars, or 2) shows any genuine aptitude in doing the job competently is put in the Lightning Lane for Mickey’s Unemployment Adventure. Who gets to climb Promotion Mountain? The folks who enthusiastically cheer all the cockamamie plans to polish whatever turds management puts forward without a word of criticism. Any dissent in the ranks meets ruthless reprisals from the an upper management that is as insecure as it is incompetent. There is no industry magazine article they won’t take as gospel, no trend or buzzword they won’t chase. And any acquired properties will be grossly mismanaged so that their fans will hate them because the top brass only cares about Mickey things: Disney buys expensive new toys just so it can break them. It’s all incredibly depressing, but remember: You must keep smiling – the only Disney employees who are allowed to be surly and rude are the ones who work in the parks.