Flexible remote work but harsh attendance enforcement - Account Executive Yelp Employee Review

Thank you for sharing your feedback with us. During our interview process, we go to great lengths to set expectations about what can be expected in the role and what the day-to-day looks like for an Account Executive. We want to make sure that everyone who comes onboard has a solid understanding of the highs and lows a career in sales can bring. It's disappointing to hear that your onboarding experience and the expectations of the role did not align with what you had hoped. Our training programs are designed to provide a strong foundation and teach a variety of new skills to set our teams up for success. With that said, our AE’s are scheduled to work when the majority of our clients are working. Most of our clients are small business owners based in the US or Canada, so it’s best to be available between 8:30 am and 5:30 pm. While those hours are pretty standard, AE’s are welcome to take breaks, grab coffee, or take restroom breaks. Our managers may be concerned if hour-long breaks or late arrivals become a pattern, but otherwise, most AE’s find the schedule to work for them. Your feedback is heard, and we'll be sure to share it with our leaders. We're thankful for your time at Yelp and wish you the best of luck in your next role!