Supportive colleagues and good perks, but heavy workload - Customer Service Representative Yelp Employee Review

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people. Good perks and colleagues treat you with respect

Cons

Workload can be overwhelming and software a bit outdated

Explore other reviews about Yelp

5.0
Apr 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

No negatives come to mind

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent training, supportive team culture, and strong opportunities for professional growth. Yelp provides a fast-paced environment where employees can develop valuable sales, communication, and relationship-building skills. Leadership is encouraging, and top performers are recognized and rewarded.

Cons

The role can be challenging for those who are not comfortable with sales or working toward performance goals, but the training and support provided help employees succeed.

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