Is Epsilon a good company to work for as a Associate Client Support Engineer?

Associate Client Support Engineer professionals working at Epsilon have rated their employer with 3.3 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Epsilon employees being 3.6 out of 5 stars. Search open Associate Client Support Engineer Jobs at Epsilon now and start preparing for your job interview by browsing frequently asked Associate Client Support Engineer interview questions at Epsilon .

Does Epsilon pay Associate Client Support Engineer employees well?

Associate Client Support Engineer professionals rate their compensation and benefits at Epsilon with 3.3 out of 5 stars based on 55 anonymously submitted employee reviews. This is 3.1% better than the company average rating for salary and benefits. Find out more about Associate Client Support Engineer salaries and benefits at Epsilon .

What are the top reviewed jobs at Epsilon?

Senior Software Engineer (101) , Business Systems Analyst (98) , Software Engineer (83) , Director (61) , Project Manager (47) , Account Manager (46) , Senior Business Systems Analyst (45) , Account Executive (40) , Manager (36) , Software Developer (35) , Senior Developer (28) , Senior Data Analyst (27) , Business Analyst (26) , Associate Software Engineer (25) , Campaign Analyst (25)

What are the pros of working at Epsilon according to real employee reviews?

"• Work/life balance was good 90% of the time; other people on the team weren't so lucky" ((in 472 reviews)); "The people at Epsilon are great and are really open to helping you grow and develop as an individual." ((in 252 reviews)); "good benefits and 401K matching" ((in 187 reviews)); "good work culture and team" ((in 125 reviews)); "Good work from home culture (pre COVID) 2 days per week." ((in 107 reviews))

What are the cons of working at Epsilon according to real employee reviews?

"There is no accountability for poor management." ((in 135 reviews)); "Low pay for skill set and abilities." ((in 96 reviews)); "Low salary and slow to promote employees" ((in 91 reviews)); "Bad managers continue to be rewarded." ((in 77 reviews)); "Senior leadership sometimes lack a realistic point of view and teams needs to over compensate." ((in 66 reviews))

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Epsilon Associate Client Support Engineer reviews

3.3

60% would recommend to a friend

(55 total reviews)

Sean Reardon

100% approve of CEO

59% positive business outlook

Ratings by category

3.7

Career opportunities

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

Associate Client Support Engineer employees have rated Epsilon with 3.3 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Associate Client Support Engineer professionals have a good working experience there. Epsilon is rated in line with the average (within 1 standard deviation) by Associate Client Support Engineer professionals compared to other employers within the Media & Communication industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

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Reviews by job title

55 reviews

3.0

Mar 15, 2026

meh - 50/50

Account manager

Recommend

CEO approval

Business Outlook

Pros

great colleagues engaging work decent location if you live in west

Cons

benefits arent that great SLT very hit or miss

Epsilon Response

3mo

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

3.0

Feb 26, 2026

Good company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Very stable company with good benefits.

Cons

No opportunity for growth and behind competitors

Epsilon Response

3mo

Thank you for sharing your feedback. Your insights will be shared with leadership as we work to improve.

3.0

Nov 17, 2025

Epsilon Account Manager

Account manager

Recommend

CEO approval

Business Outlook

Pros

- Wide range of client to work for - Flexible work environment - Prioritize work life balance

Cons

- Demanding clients - Lots of meetings

Epsilon Response

7mo

Thank you for your feedback. Your insights will be shared with leadership as we work to improve.

Viewing 1 - 3 of 55 Reviews

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Epsilon Associate Client Support Engineer reviews

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meh - 50/50

Good company

Epsilon Account Manager

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