Eventbrite reviews

3.4

53% would recommend to a friend

(687 total reviews)
avatar

Julia Hartz

44% approve of CEO

17% positive business outlook

Eventbrite has an employee rating of 3.4 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Eventbrite employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

687 reviews
1.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

-$100 per month commute allowance - free snacks, fruits and coffee -free catered lunch 4 times a week. Quality is mediocre and options are limited if you are vegan/vegetarian. -nice espresso coffee machine - modern, big office - you can park yourself here and work for your pay stub.

Cons

Most managers don't have any prior experience in people management. Please do yourself a favor and review profiles of Engineering managers at EvenBrite before considering taking a job here. Be careful of not hurting manager's ego even accidentally and unintentionally, or be ready to be terminated at any minute. Seeing your colleagues suddenly getting disappeared is a norm here. Communicating indirectly behind the back and in the groups is the accepted practice here. Meetings are used for discovering what other thinks. There is just weird tendency of agreeing as group. People Don't raise genuine issues and express honest opinions as they fear getting isolated and retaliation from rest of the group. Even long-time employees don't speak a word as they are waiting for an IPO to encash their stock options. It is the worst quality code base I have ever seen in my long career. Accruing technical debt is encouraged as inexperienced managers attempts to direct entry level developers without any planning and design. Much of the code is a monolith and remains unchanged since inception. Tight coupling, circular dependencies and code duplication is common occurrence. Unfortunately in the absence of mentorship and guidance , young developers write best what they can. There are no architects around. There is no thought leadership other than repeated attempts to induce excitements by announcing birthdays and anniversaries, cheering inter-project movement and celebrating festivals. There is nothing wrong with celebration. However there ia a lot of faux-positivity. Most young employees are attracted by this, free food, shower in the office and relaxed work environment. However there is no real growth and in absence of challenges and mentorhip, there isn't much to learn. Salary is subpar as compared to average salaries in SF. Beware of those stock options as the strike price is very high. When you are granted $40K of stocks every year, you are getting $65k of options that you can exercise only if you pay $25k in cash. Since it is private equity, you cannot sell your stocks until company goes an IPO or mgmt gets approved investors. It means your money is stuck if you decide to leave. There is no 401k match. no bonuses. No PTOs and no cash payment for PTOs. Unlimited TTYN policy isn't same as unlimited PTOs. Per CA laws, employees earn PTO/ vacation time and it is your right to spend the way you want. With unlimited time-off, it is on the discretion to your manager to approve your time-off. You may be asked to reduce your vacation, participate into meetings and supporting 'business' during your time-off. There is no work methodology followed here. Company has recently started introducing Scrum(in 2017) and most teams don't like it. Basically running projects with no focus and hiding failures behind excuses and allegations is the preferred way. Often decisions are based on individual biases without considering any data points. No wonder why many project fails and company is struggling to make profits. Also very few customers bring repeat business and many of themare tired of technology issues and high fees. Management has shifted its strategy to acquire companies as it cannot fix inherent problems and grow organically. Management is aware that without consistent growth company cannot go for IPO. Performance is reviewed every quarter. When the project fails, engineering manager starts finding a scapegoat, blame failures on that person and fire him. I have seen this pattern repeating numerous times. I have even witnessed people getting extremely positive review in last quarter but fired within a month for performance reasons. Make sure to dine and drink with your group members and build a personal relationship or you are next in the line. I have seen many il-managed companies in my long career. But this one is the worst. Everyone in middle and top management has an inflated ego. Other cons - only 1 restroom with 4 lavatories for an office space of 50,000 sq ft and among ~300 people. Long queues in the morning is norm. Loud rock music in the restroom doesn't help so please stop playing it. It is imposdible to find a conference for next 2 days.

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Eventbrite Response
8y
Thank you for taking the time to give feedback. I'm sorry you had a negative experience at Eventbrite - this certainly isn't the type of experience I want anyone on the Engineering team to have. Without more specifics, it is hard to respond to much of what you said; however, I can acknowledge that we are revamping our performance management process and have kicked off a survey this week to gather employee feedback. Management and Leadership Development are our number one employee experience priorities in 2018, and it is critically important to continue to develop our Engineering Leadership. In addition, we are committed to continuous improvement. To that end, I would love to have the opportunity to discuss specifics and hear your feedback directly. Please feel free to reach out to me directly to discuss any of your concerns. -Pat Poels, VP of Engineering
1.0
Feb 14, 2023

Strategy-Less Organization That Thinks It Has One

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits - one paid Friday off per month Competitive pay - equity vesting is particularly competitive

Cons

The organization, particularly its executive leadership, is in denial about having a strategy when said strategy is nothing but high-level philosophical fluff. The lack of a clear strategy results in functions within the org having conflicting priorities. Executive leadership don't take the time to understand their customers and come up with ideas that are not grounded in what is best for the business. A lot of time is spent making decks and "communicating" to such executives, leaving not a lot of time for actual work to be done. Most of the best Product leaders have left the company as a result. Those who excel here are exceptionally gifted at story-telling, often at the expense of real, rigorous strategic thought. There is also a level of favoritism as mentioned by other reviews that renders people of a certain demographic and personality to do better than others. Those who are more thoughtful, introverted, and in minority groups - beware when joining this company. There are inherent biases that will make working here more difficult, unless you come from a Big Tech company such as Google, Amazon (executives value these brands).

1.0
May 17, 2023
Recommend
CEO approval
Business Outlook

Pros

The people they hire at the IC level tend to be pretty good. Kind and motivated.

Cons

Eventbrite is led by morons with no ability to define strategy or execute on it. They're currently trying to move as many roles as possible to cheaper labor markets. That "8% layoff" headline was actually 38%, they just hid the remainder as "relocation". Julia Hartz herself is no more than a VC grifter. The only people these ghouls care about are their investors and shareholders. Middle management is barely better and will leave you on your own for career growth. Raises, promotions, and clear direction on how to get them are all nonexistent. The goal posts will move faster than you can reach them. Also, the compensation sucks.

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Glassdoor has 847 Eventbrite reviews submitted anonymously by Eventbrite employees. Read employee reviews and ratings on Glassdoor to decide if Eventbrite is right for you.