Question 1

Is FedEx a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at FedEx have rated their employer with 4.3 out of 5 stars in 50 Glassdoor reviews. This is a higher than average score with the overall rating of FedEx employees being 3.5 out of 5 stars. Search open Customer Service Representative CSR Jobs at FedEx now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at FedEx.

Question 2

Does FedEx pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at FedEx with 4.0 out of 5 stars based on 50 anonymously submitted employee reviews. This is 16.2% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries and benefits at FedEx.

Question 3

How happy are Customer Service Representative CSR professionals working at FedEx?

Accepted Answer

96% of Customer Service Representative CSR employees at FedEx would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Customer Service Representative CSR professionals have also rated FedEx with a 3.8 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.3 rating for culture and values and 3.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at FedEx?

Accepted Answer

Package Handler (6493), Part Time Package Handler (3079), Courier (1171), Operations Manager (1101), Material Handler (942), Fed Ex Ground Package Handler (854), Driver (513), Courier Driver (402), Delivery Driver (394), Customer Service Representative (363), Manager (318), Warehouse Worker (303), FT Courier (300), Account Executive (263), Truck Driver (249)

Question 5

What are the pros of working at FedEx according to real employee reviews?

Accepted Answer

"Has its ups and downs but good pay and as many hours as u can handle" ((in 3902 reviews)); "Great for people who lie physical activity and to stay busy during the work day." ((in 1457 reviews)); "Good work life balance and flexibility." ((in 690 reviews)); "FedEx Custom Critical (the air expedite department is now in FedEx Express) has a great culture." ((in 601 reviews)); "It was good money early on until they stopped paying their contractors for oversized packages." ((in 520 reviews))

Question 6

What are the cons of working at FedEx according to real employee reviews?

Accepted Answer

"Employees come and go frequently due to the difficulty of the job and the poor management." ((in 1720 reviews)); "Long hours for mediocre pay no ac in the summer and no pay for overtime or vacation days and no benifits" ((in 1234 reviews)); "Overall I still enjoyed my time at FedEx and sometimes it just depends on your luck whether you meet a good or bad manager." ((in 931 reviews)); "Poor upper management had its challenges" ((in 355 reviews)); "Only issue is that salary is low for current employees and will never be able to catchup with new hires." ((in 306 reviews))

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