Working as a field Account Executive at FedEx is a low-paying thank less job. The salary would be fair if you were working a 40-45 hour a week job. If you are going to be an effective sales person by hitting your numbers and closing new business, you will work long hours. This might not be a problem if you are compensated for your efforts.
Also, the job does not really require that an individual work as long if management allowed their employees to manage their time effectively to get the tasks completed to get new packages “on the belt.” There is a lot of administrative work. The FedEx internal systems are low and outdated. If the sales employees were hourly, I am certain that the organization would work on streamlining many of their internal processes to save their employees time and to make the job easier.
FedEx does not believe that their sales people are intelligent individuals who can make business decisions. This can be seen by how they manage their people. Your focus is not just sales. You are the customer service person for every account in your territory even for account that you do not receive commission for… FedEx has the practice of giving the Sales Executive cell phone to everyone… Any person who finds your card will be calling you. It was ridiculous. The list of problems with this position goes on and on.
If you want to have a life outside of FedEx, do not apply here. If you want to spend time with your family, do not apply here. If you want to spend your evenings watching television while working on FedEx pricing contracts or responding to e-mails almost every night of the week, then this is the JOB for you.
I do not mind hard work. I was an effective sales person… BUT PAY ME FOR MY EDUCATION, PROFESSIONALISM, TIME AND EFFORT! This is truly the JOB from HELL! For those you read this post, I was not a poor performer. I always had good reviews and brought on large accounts. I attempted to give this company my best during the time I was employed there and make the best of a BAD situation until a new door opened. It is not worst it!
In addition, to all of these problems, the promotion process is nearly impossible within sales department. As an account executive, you can only be promoted to a sales executive (which is the same position with a new title). Your pay increases significantly, but the requirements change almost yearly and the company makes it almost impossible to get promoted. There are a very limited number of corporate and worldwide account manager positions. People who have those positions rarely resign or quit. When one becomes available everyone is trying… promotion regardless of work ethic is nearly impossible. UPS promotes their people fairly; FedEx does not. I have worked for both… At UPS, I was respected and treated like the educated individual that I am. At FedEx, I was a robot without a brain.
