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First Command Financial Services

Engaged Employer

First Command Financial Services Customer Service Representative reviews

4.8

99% would recommend to a friend

(3 total reviews)
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Mark Steffe

100% approve of CEO

99% positive business outlook

Reviews by job title

3 reviews
5.0
Apr 10, 2025
Recommend
CEO approval
Business Outlook

Pros

-Good communication -Great leadership -Growth potential -Good pay -Inclusive -Free gym -Great training

Cons

-None that I can think of

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First Command Financial Services Response
1y
Thank you for your review of First Command and kind words of enthusiasm. We’re thrilled to hear about your positive experience here, especially your shoutout to our training, leadership, and inclusive culture. Our teams work hard to ensure every team member feels set up for success from the beginning. Our mission to serve military families in their pursuit of financial security starts with equipping our people with the tools, knowledge, and support they need to thrive, and your experience reflects that commitment. Thank you for being a valued part of the First Command team.
3.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good PTO & other non-salary benefits.

Cons

Difficult to move up. Low salary.

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First Command Financial Services Response
2y
Thank you for sharing your feedback with us. At First Command, we are committed to creating and nurturing a positive environment for all. Encouraging feedback and constructive criticism is part of that commitment. Your comment on benefits is an important one. We focus on providing our Home Office employees with opportunities for professional growth, and we reward them through an attractive compensation and benefits program. We offer competitive pay determined by third-party studies of employers in our market area, which is supplemented with a generous benefits package. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program to qualified employees. This valuable retirement benefit is funded entirely by company contributions. Thank you for taking the time to share your perspective. We will share your comments with our Leadership team.
1.0
Feb 11, 2014
Recommend
CEO approval
Business Outlook

Pros

The gym is excellent and the covered parking is a plus. The rank and file employees are generally very friendly.

Cons

Shallow, narcissistic senior management that could not work at similarly sized real financial firms. Very low pay in comparison with peer groups. Recent lay-offs indicate financial instability. Very low new client creation neccessary for growth. Run!

Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.