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      Five9

      Engaged Employer

      Five9 reviews

      3.6

      60% would recommend to a friend

      (755 total reviews)
      avatar

      Amit Mathradas

      41% approve of CEO

      50% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.8

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.4

      Career opportunities

      3.2

      Senior management

      Five9 has an employee rating of 3.6 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five9 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      755 reviews
      3.0
      Jun 5, 2026

      Good pay and hybrid schedule, but demanding leadership causes stress

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work schedule, really good pay, genuinely liked most coworkers

      Cons

      A lot of VPs were brought in at the same time. They were very demanding without fully understanding our processes and employee strengths, which caused a lot of stress

      1.0
      May 20, 2026

      RUN

      Account director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not a single pro, this company is awful

      Cons

      - Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

      Viewing 1 - 3 of 755 Reviews
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      Glassdoor has 793 Five9 reviews submitted anonymously by Five9 employees. Read employee reviews and ratings on Glassdoor to decide if Five9 is right for you.