Frontier Airlines reviews

2.6

21% would recommend to a friend

(1,308 total reviews)

James Dempsey

Not enough data to show CEO approval

16% positive business outlook

Frontier Airlines has an employee rating of 2.6 out of 5 stars, based on 1,308 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontier Airlines employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Dec 19, 2025

N/A

Recommend
CEO approval
Business Outlook

Pros

Great company with great flexibility!

Cons

You will have to adjust to long work hours.

avatar
Frontier Airlines Response
1mo
Thank you for sharing your feedback and for the time you spent with us. We are glad to hear you had a positive experience and valued the flexibility the role offers. We also appreciate your perspective on the demands of the role. It is a unique schedule, and we know it requires adjustment. Thank you again for taking the time to share your experience, and we wish you all the best moving forward.
5.0
May 28, 2019
Recommend
CEO approval
Business Outlook

Pros

-Flight Attendant union that protests our rights, our rest, settle our grievances and just landed us a new contract. - New Contract raised starting pay to 23.56 per flight hour and by the year 2022 the starting pay will be 25.50 per flight hour. - The ability to pick up trips outside of your assigned base(even as a reserve on your days off) -The ability to work as few as 50 hours a month once you get a line* -6 months maternity leave. - A rapidly growing main line airline that is hiring steadily and quickly, boosting your seniority by almost 80-100 Flight Attendants a month just about EVERY MONTH. -Flight Benefits with most US carriers that allow you to fly stand by on virtually every airline. -International flight benefits with a plethora of Airlines that kick in at 6 months. -No limits to the amount of time you must be with the company to switch bases. No limit to how frequently you can change bases. - Relatively easy job during normal day to day operations. All you have to do is communicate with your crew, do the duties required by your position on that day and be alert about things happening with passengers or the aircraft. -Nice hotels at the layovers and very strict test rules laid out in our contracts about how many hours we can work and how many days we can work in a row. -Extremely easy to manipulate your schedule to get specific days off. -Easy to pick trips up out of base on days off. - A smaller airline with most fellow flight attendants being very kind, cordial, and willing to help and explain things to you if you need it. This also means that you get to build friendships other with flight attendants and pilots because you will often fly with the same person every few months depending on the size of your base.

Cons

- Training is VERY quick paced and 95% is emergency, do-or-die, worst-case-scenario focused. By the time you graduate and get onto your first working trip you won’t know little things like which carts go where and where to find extra trash bags. They focus so much on feeding emergency knowledge that everything else has to be picked up while you work, which can be daunting for you first few flights depending on the routes. -As a flight attendant in Vegas you will not fly very much at all on your reserve days . They’ll use you a lot the first month or two but once new hires come in (every other week) you’re just sitting around bored or sitting airport standby for a majority of the month .

2.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

You get your own room at training. The trainee classes are usually really nice and everyone wants to help each other out.

Cons

Everything else. So they send you home for anything they want, from being 30 seconds late to not picking up your homework when they told you to. They treat you like children the entire time you are there. You have whips of hair slightly out of place? they give you points. Shoes too high? not the right texture of black? points. Dress or skirt doesn't touch the floor when they make you kneel down? points points points. And after so many they send people home. Now lets talk about the unrealistic standards. They have you sit in lecture from 8am-6:30pm pretty much daily. They assign homework on top of studying for tests. And those tests pile up as they weeks go on. It starts out with one test about every 2 days, then its one everyday and sometimes 2 tests every 2 days still with 1 every other day. Then it gets really interesting. They have Different instructors every day, who teach things differently, and the instructors who grade your tests are also different. THEY HAVE NO COORDINATION. So one instructor told you one thing, you write it on the test, and the instructor grades it and says its wrong. you ask why and they say they wouldn't do it that way so its wrong. You tell them an instructor yesterday told you that was correct and you know what they will tell you? "sorry i wasn't here yesterday". Direct quote right there, it didn't even really answer the question. Also if someone questions them even in a polite manner the instructors freak out and yell at the entire trainee class. The worst however i would say is the humiliation. People work so so so hard everyday with completely unrealistic expectations put on them, and the instructor team turns on them and treats them like dirt. If you fail a test and a retake (you get 1) They make everyone wait outside the building and call the people who failed inside. After explaining to them that they failed the program they make them walk back outside, through the rest of the class standing outside waiting. They literally put people through the walk of shame. This wasn't done every time but pretty close to it. My advice to those going through the hiring process, really weigh your options. Personally i had already read reviews and thought i would give it a try regardless. I didn't have a lot of responsibilities back home so it wasn't a huge deal. If you do, i would recommend a different company that treats its employees like People and not numbers. Last bit here, flight attendants recently hired for this company aren't working. Frontier has WAY over hired on FA's and no ones getting trips. So if your still thinking "yeah i'm gonna do this anyway" get a part time job , otherwise you cant pay the rent with just Frontier.

Viewing 1 - 3 of 1,308 Reviews

Glassdoor has 1,387 Frontier Airlines reviews submitted anonymously by Frontier Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Frontier Airlines is right for you.