Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 274 reviews)); "Good Benefits and vacation accrual" ((in 250 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 156 reviews)); "company offers a good salary" ((in 42 reviews)); "work life balance is good" ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 153 reviews)); "Bad Upper Management." ((in 88 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 61 reviews)); "No training for managers." ((in 46 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

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3.4

56% would recommend to a friend

(2,499 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,499 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 13, 2026

Great company to work for

Customer care advocate

Recommend

CEO approval

Business Outlook

Pros

Great company to work for

Cons

I can’t think of anything

Frontier Response

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

5.0

May 2, 2026

Great pay and strong union support

Cable splicer

Recommend

CEO approval

Business Outlook

Pros

Great pay and union representation

Cons

None to consider in my years.

Frontier Response

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!

5.0

Jan 29, 2026

Great pay scale

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great annual Great commission Shift bids

Cons

None to be honest. Great flexibility.

Frontier Response

4mo

Thank you for taking the time to share! We’re thrilled to hear you were able to take advantage of the benefits and perks offered. Ensuring our employees feel valued is crucial to us. Thanks, again!

Viewing 1 - 3 of 2,499 Reviews

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Jobs at Frontier

REP, CUSTOMER SUCCESS

Business Development Manager

Business Development Manager