Does GenScript pay their employees well?

According to anonymously submitted Glassdoor reviews, GenScript employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at GenScript. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at GenScript?

57% of GenScript employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GenScript 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at GenScript?

Lab Technician (16) , Account Manager (11) , Biotechnologist (11) , Technical Account Manager (11) , Sales Account Manager (10) , Sales (7) , Sales Manager (7) , Technical Account Manager (TAM) (5) , Laboratory Technician (4) , Product Manager (4) , Research Scientist (4) , Researcher (4) , Senior Technical Account Manager (4) , Human Resources (3) , Inside Sales Manager (3)

What are the pros of working at GenScript according to real employee reviews?

"Most people at the company are friendly and well" ((in 20 reviews)); "Colleagues are friendly and more relaxed when there are less orders" ((in 18 reviews)); "Coworkers are friendly and responsive" ((in 16 reviews)); "Genscript has been very accommodating for furthering education and having comprehensive training opportunities for employees." ((in 8 reviews)); "Fast paced working environment." ((in 8 reviews))

What are the cons of working at GenScript according to real employee reviews?

"1. Salaries are low." ((in 19 reviews)); "Pay is low, a lot of work, requires active monitoring of work outside of work hours." ((in 15 reviews)); "2. Benefits for the size of this company are low." ((in 10 reviews)); "4) HR are best friends with Managers, so nothing remains confidential." ((in 6 reviews)); "Discourage anyone wanting to join for this company as it really has no work life balance." ((in 5 reviews))

What are employees saying about GenScript layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GenScript layoffs and their outlook for job security at GenScript in 2026.

GenScript reviews

3.2

57% would recommend to a friend

(50 total reviews)

Frank Zhang and Sherry Shao

56% approve of CEO

51% positive business outlook

Ratings by category

3.2

Career opportunities

3.0

Culture & values

2.9

Compensation and benefits

2.8

Diversity & inclusion

2.8

Work/Life balance

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

50 reviews

Reviews about "Management"

Return to all reviews

4.0

Apr 24, 2026

Supportive team with flexible hours but demanding schedule

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible team of driven people. Everyone I've worked with is so knowledgeable and dedicated to their craft. Although I am fully remote, I've always felt supported by my team and manager. There's a lot of opportunity to transition within the company or grow within your preferred role. This is also very dependent on the manager, but some teams are pretty flexible with work hours and locations. There is a level of trust and honor that many other companies or managers may not give. I am also incredibly proud to work for a company where over 58% of the workforce is women.

Cons

Despite the flexible hours, work-life balance is difficult. Working on a global team, there are often late-night or early-morning meetings with teammates in other countries. It's manageable, but definitely not your average 9-5 (depending on your role; this applies to most). There have also been quite a few restructurings throughout the years, which are always a bit difficult to adjust to. Working here requires a strong level of independence, with a learn-by-doing approach rather than hands-on guidance.

GenScript Response

4w

Thank you for sharing your experience and perspective. We’re glad to hear that you’ve felt supported by your team and manager, and that the flexibility, collaboration, and growth opportunities have made a positive impact. We also appreciate your honest feedback regarding work-life balance and the challenges that can come with supporting a global organization. As we continue to grow, feedback like yours helps us improve how we support our teams, communication, and development opportunities. Thank you for being part of GenScript!!

1.0

Feb 10, 2026

Unwelcoming and doesn't take accountability for mistakes

Human resources

Recommend

CEO approval

Business Outlook

Pros

Free lunch, coffee, and snacks

Cons

Lack of advancement and skill development opportunities and inexperienced managers who blame others for mistakes

GenScript Response

3mo

Thank you for sharing your feedback from your short time at Genscript. We are sorry to hear that you did not have a positive experience. We take concerns about management accountability and professional development seriously and are working to strengthen our leadership capabilities. Feedback like yours helps us identify areas where we need to improve and we will work towards providing clearer career development pathways, and ensure managers are equipped to support their teams effectively. Feel free to connect with the HR department if you would like to discuss your feedback.

4.0

Feb 5, 2026

Great learning experience

Sales account manager

Recommend

CEO approval

Business Outlook

Pros

I learned a lot from this experience. Good people and good team members.

Cons

Management can be unclear and sometimes rude.

GenScript Response

4mo

Thank you for taking the time to share your experience and for your thoughtful feedback. We’re glad to hear that you found your time at GenScript to be a valuable learning experience and that you enjoyed working with your team and colleagues. We also appreciate your candid comments regarding management. We take feedback like this seriously and are continuously working to improve communication, leadership effectiveness, and the overall employee experience. We wish you continued success in your career and thank you again for being part of GenScript.

Viewing 1 - 3 of 50 Reviews

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Reviews about "Management"

Supportive team with flexible hours but demanding schedule

Unwelcoming and doesn't take accountability for mistakes

Great learning experience

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