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      GenScript

      Engaged Employer

      GenScript reviews

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      3.2

      57% would recommend to a friend

      (267 total reviews)

      Frank Zhang and Sherry Shao

      56% approve of CEO

      51% positive business outlook

      Ratings by category

      3.2

      Career opportunities

      3.0

      Culture & values

      2.9

      Compensation and benefits

      2.8

      Diversity & inclusion

      2.8

      Work/Life balance

      2.8

      Senior management

      GenScript has an employee rating of 3.2 out of 5 stars, based on 267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GenScript employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical & Biotechnology industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      267 reviews
      5.0
      Jun 4, 2026

      Good team with manageable maintenance cycle times

      Equipment engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good team and lots of on hands work

      Cons

      High and low cycle times in equipment maintanance but manageable

      avatar
      GenScript Response
      1d
      Thank you for taking the time to share your review. Glad to hear that you have a positive experience and are receiving support. Also, glad to hear that the workload is manageable. We hope you continue to have a positive experience
      5.0
      May 18, 2026

      Good diversity and upward mobility despite minor disorganization

      Inside sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good diversity, ability to move up, jam-packed training/on-boarding process, happy and helpful coworkers.

      Cons

      Sometimes they can be slightly unorganized, but it’s minimally impactful to me.

      avatar
      GenScript Response
      1d
      We appreciate you taking the time to leave us feedback. We are happy to hear that you have had wonderful experiences in terms of upward mobility and professional development, in addition to being able to work in a diverse, international business. We look forward to your continued growth at GenScript!
      5.0
      Apr 2, 2026

      Something i want to say to you

      Senior warehouse specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I feel very fortunate to have joined GenScript. Over the past 20 years, I have not worked at many companies—this is only my eighth—but it is truly the best position I have had in my career so far. The working environment is relaxed and supportive, my colleagues are friendly and collaborative, and my manager is genuinely caring and attentive to the team. What makes GenScript especially outstanding is its strong culture of innovation, integrity, and commitment to excellence. The company not only delivers high-quality products and services, but also invests in its people, encouraging professional growth and recognizing individual contributions. There is a clear sense of purpose in the work we do, and it is motivating to be part of an organization that strives to make a meaningful impact in the industry. While I cannot speak for everyone’s experience, I can say that I am truly happy working here and feel proud to be part of such a great company.

      Cons

      Like any growing company, there are still areas for improvement. Communication across teams and regions could sometimes be more streamlined, and processes may not always be fully standardized, which can occasionally lead to inefficiencies. In addition, as the company continues to expand rapidly, workload and priorities can shift quickly, requiring employees to stay flexible and adapt to changes. There may also be opportunities to further enhance career development pathways and internal communication to support long-term growth. Overall, these are common challenges in a fast-growing organization, and there is clear effort from leadership to continuously improve.

      avatar
      GenScript Response
      1mo
      Thank you for taking the time to share such thoughtful feedback and for being part of the team. We’re truly glad to hear that your experience has been positive and that you’ve found the environment supportive, collaborative, and meaningful. It’s especially great to know that you feel proud of the work and the impact we’re making. We also appreciate your balanced perspective on areas for improvement, including communication and development opportunities, as this helps us continue to grow. Thank you for your continued contributions to GenScript.
      Viewing 1 - 3 of 267 Reviews
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      ReviewsGenScript reviews

      Glassdoor has 301 GenScript reviews submitted anonymously by GenScript employees. Read employee reviews and ratings on Glassdoor to decide if GenScript is right for you.