Is Goodwill a good company to work for as a Processor?

Processor professionals working at Goodwill have rated their employer with 2.0 out of 5 stars in 91 Glassdoor reviews. This is a lower than average score with the overall rating of Goodwill employees being 3.2 out of 5 stars. Search open Processor Jobs at Goodwill now and start preparing for your job interview by browsing frequently asked Processor interview questions at Goodwill .

Does Goodwill pay Processor employees well?

Processor professionals rate their compensation and benefits at Goodwill with 3.2 out of 5 stars based on 91 anonymously submitted employee reviews. This is 16.9% better than the company average rating for salary and benefits. Find out more about Processor salaries and benefits at Goodwill .

How happy are Processor professionals working at Goodwill?

3% of Processor employees at Goodwill would recommend their employer to a friend. This rating has decreased by 61% in the past 12 months. Processor professionals have also rated Goodwill with a 3.0 rating for work-life-balance, 3.6 rating for diversity and inclusion, 2.1 rating for culture and values and 2.0 rating for career opportunities.

What are the top reviewed jobs at Goodwill?

Sales Associate (543) , Cashier (497) , Sales Associate/Cashier (320) , Retail Sales Associate (296) , Donation Attendant (274) , Assistant Manager (203) , Store Manager (179) , Manager (132) , Processor (92) , Production Associate (87) , Employment Specialist (84) , Retail Associate (77) , Case Manager (74) , Store Associate (74) , Assistant Store Manager (62)

What are the pros of working at Goodwill according to real employee reviews?

"Great people and flexible with work hours" ((in 590 reviews)); "Flexible hours and good if you’re in school" ((in 195 reviews)); "They also were great for the employees" ((in 117 reviews)); "work environment was good for me" ((in 113 reviews)); "Flexible schedule was nice to have" ((in 97 reviews))

What are the cons of working at Goodwill according to real employee reviews?

"Low pay and you must spend time propping up employees who can’t get the job done" ((in 882 reviews)); "Company keeps bad managers in power while the store can’t keep a staff BECAUSE of the bad management." ((in 271 reviews)); "Upper management does not care if you are trying your best" ((in 201 reviews)); "No training provided for positions that should have training." ((in 94 reviews)); "Low salary and not good working" ((in 86 reviews))

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Goodwill

Goodwill Processor reviews

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2.0

3% would recommend to a friend

(91 total reviews)

Catherine Meloy

77% approve of CEO

5% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.1

Culture & values

2.0

Senior management

2.0

Career opportunities

Processor employees have rated Goodwill with 2.0 out of 5 stars, based on 91 company reviews on Glassdoor. This indicates that most Processor professionals have a poor working experience there. Goodwill is rated 47% below average by Processor professionals compared to other employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

91 reviews

2.0

May 14, 2026

Good hours but low pay and unclear direction

Processor

Recommend

CEO approval

Business Outlook

Pros

Good hours, no working weekends

Cons

Minimum wage, high standards, no real direction

4.0

May 9, 2026

Decent Workplace With Production Pressure

Processor

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers and a good place to gain work experience at Goodwill.

Cons

The processor position can feel stressful due to production goals and constant reminders to meet quotas.

2.0

Mar 12, 2026

It has its moments

Processor

Recommend

CEO approval

Business Outlook

Pros

Never a dull moment when it comes to the interesting customers. Friendly staff who has become my friends. Good hours when you actually become full time.

Cons

Management changes way too much and there’s no consistency between them. Good quality workers quit and replaced with people who don’t care. Overworked and under appreciated. Sales are bad and the no tag no sale policy is making it worse. No raises to growth to be had. Empty promises. Really understaffed so I have to do the job of three people.

Viewing 1 - 3 of 91 Reviews

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Donated Goods Processor Part-Time

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Goodwill

Goodwill Processor reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good hours but low pay and unclear direction

Decent Workplace With Production Pressure

It has its moments

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