H E B reviews

4.2

84% would recommend to a friend

(14,327 total reviews)
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Howard Butt, III

94% approve of CEO

78% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,327 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Dec 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Totally dominates the market they are in (strong outlook). Takes pride in themselves and the role they serve and in communities. Very flexible work environment with opportunities to grow and write your own ticket if you are good. Extremely good culture dedicated to the customer and the employee (a lot of places don't emphasize the latter). They are quickly evolving beyond the past conservative mindset (which was prevalent in the industry) into more forward thinking, liberal, and eager to change. Medical insurance is quite good (they self insure).

Cons

Tends to be very cautious with seeking and adopting new technology. And because the whole organization hasn't matured using modern thinking and ideas, there are some corners of the business that haven't been forced to evolve yet. So leading change in those areas, or through those Leaders, can be challenging.

2.0
Oct 6, 2012
Recommend
CEO approval
Business Outlook

Pros

You do work with a lot of great peers, and sometimes are capable of becoming on a first name basis with your customers.

Cons

From the very beginning they tell you all of the benefits, perks, and equality within their company. They say they have an "open door" policy regarding their managers and employees, where there is no retalliation against anyone. They lied. I was a manager in the front end and only made 30 cents more than the cashiers, the head managers who had been there for more than 10 years were the worst. They would lie to your face and accuse you of things you had no idea even happened. They would schedule you to work until 1am, then have you come in at 5:30 to open the next day. If you ever complained to HR or to a higher manager due to their "open door" policy, expect your hours to be cut and to never have a civil conversation again. They consistently revealed personal information to other employees, items of information that are supposed to be protected under federal law, yet would deny ever revealing it. They would change many people's schedules without any notice, and keep you for at least an hour over your scheduled leaving time, without breaks if it was busy. They would put only boys out in the parking lot, sometimes for 2-3 hours in 105 degree weather, and would rarely if ever send girls, claiming sexual equality all the while. They start new employees at higher wages than employees who've been there longer, somtimes dollars more. They eliminated a position called CCS, because they thought that it was unnecessary. However, they began using people as that position working them more hours, more responsibility, without a title, position, or more pay. If you're cross-trained in multiple departments, you're supposed to receive compensation. However you never get it. Now, they're slowly starting to revert to the ways of Wal-Mart by cutting the Bagger position, and having the carousel checkstands, a mistake that they will regret. This was once a great company to work for, now it's merely an illusion.

3.0
Nov 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Overall, the company is a good company to work for. Benefits are very competitive with what you would expect from a large, successful company. The people are generally great for the most part.

Cons

The company has the motto of "because people matter." However, in the "H-E-B Digital" space, upper management puts a significant amount of emphasis on business results over people. To add to this, there is not much transparency between management and individual contributors. This is contrary to the "transparent culture" that H-E-B claims to have. To round it off, the company does not accurately promote or compensate individuals based on their skills and/or value to the team. For example, as a junior-level or mid-level software engineer, one should not be easily outperforming senior-level engineers. I truly believe that the culture is great at the stores. However, when it comes to the "H-E-B Digital" department, there is much room for culture improvement.

Viewing 1 - 3 of 14,327 Reviews

Glassdoor has 14,976 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.