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      H&R Block

      Engaged Employer

      H&R Block Client Service Leader reviews

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      4.0

      51% would recommend to a friend

      (14 total reviews)

      Curtis Campbell

      Not enough data to show CEO approval

      99% positive business outlook

      Ratings by category

      5.0

      Culture & values

      4.0

      Diversity & inclusion

      2.6

      Work/Life balance

      2.6

      Senior management

      1.6

      Career opportunities

      1.1

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      14 reviews
      2.0
      Sep 16, 2025

      OVERWORKED AND UNDERPAID

      Client service leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team Work with Tax Associates Meet lovely people Good for building your network

      Cons

      Longhours (Overworked) - No OT Underpaid - Expected to bank cash everyday with no reimbursement for transportation No Bonus even when you exceed targets unlike Tax Pros ( who earn bonus)

      avatar
      H&R Block Response
      8mo
      We appreciate your review. We're happy to hear you enjoyed working with your team and building connections. We also recognize your concerns around compensation, safety, and recognition, and we’ll work to improve support and fairness for all roles, including CSLs.
      4.0
      May 9, 2024

      Fun Place to Work, Lots of Work, Poor Pay

      Client service leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Meet New People Great District Manager Nice Colleagues Satisfaction of helping clients know more about Taxes

      Cons

      Poor Pay Too much work no OverTime Pay Minimal opportunities to Grow in other areas other than Filing Tax Returns

      Viewing 1 - 3 of 14 Reviews
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